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Serving customers is the only reason Dalian Kedi exists

2008-04-11

Since its establishment, Dalian Kedi has always adhered to a customer-centric strategy, continuously tracking, researching, and analyzing customer needs, constantly innovating technology, and providing customers with the most valuable and competitive products and services.


The company provides various targeted technical training programs, enabling sales personnel to have a considerable level of professional technical expertise, and to provide high-quality and comprehensive products and services based on different customer needs. Customer satisfaction is the standard for measuring various tasks.


Continuously standardize management, achieve efficient procedural operations, and ensure high-quality delivery under various conditions. Project managers and technical engineers will provide specialized technical guidance to clients based on their different needs.


Kodi is the first in the industry to promise a 5-year product warranty and lifelong maintenance at cost price. Customer service personnel will regularly follow up and provide long-term customer service based on feedback.


Dalian Kedi always regards customer needs as the driving force for the company's development. To provide customers with high-quality products, comprehensive solutions, and technical services, prioritize meeting customer needs, and enhance customer competitiveness. Simultaneously developing together with partners, creating a favorable living space, and sharing the benefits of the value chain.


 


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